How Do You Feel About Getting Full Refund And Allowed to Keep The Product?

[Ginger]

I have experienced this a few times in my life when I have reported an issue with the product delivered and out of courtesy the associate has allowed a full refund and also allowed to keep the item. I feel that's a steal LOL but some e-commerce companies do allow these to their loyal and regular customers and of course to some new customers too.

How Do You Feel About Getting Full Refund And Allowed to Keep The Product?